Electricians in Reading Ltd made it to the final four to be named Trusted Trader of the Year at the Which? Awards 2015 and we were the only electricians in the final four.
How does being a Which? Trusted Trader benefit our customers?
By being a Which Trusted Trader, customers can put their minds at rest and know that the trader has been through a rigorous assessment process to become an endorsed Which? Trusted Trader. Electricians in Reading has done just that, to gain our endorsement we have been thoroughly vetted including credit checks, interviews, company checks references from our customers and the businesses day-to-day operating procedures such as how we quote, invoice and how we deal with complaints.
All of this is done to ensure that the customer really does deal with a trader they can trust.
On top of the rigorous assessment process, Electricians in Reading Ltd has to adhere to the Which? Trusted Trader Code of Practice at all times:
Only undertake work that I/we am competent to do.
Provide you with a clear breakdown of how much the job will cost before any commitment is made by you.
Discuss all the options available to help provide you with a tailored solution.
Endeavour to stick to timeline and costs agreed by both parties.
Provide you with an updated quote should you require any changes to the initial agreement.
Be open and approachable should you have any queries.
Treat you properly with respect and clean up as we go along.
The other great benefit to our customers of Electricians in Reading being Which? Trusted Traders, is that if things do go wrong and you are unhappy with our service you receive, Which? Trusted Traders Ombudsman Services are on hand to offer extra peace of mind. Ombudsman Services provides independent dispute resolution to all Which? Trusted trader customers.
For a free no-obligation quote call us today on 01189 509 674 or mobile 07577 305408
Electricians In Reading Ltd have been named Which? Trsuted trader of the Year at the Which? Awards 2016. Take a read of the full story here: http://trustedtraders.which.co.uk/articles/which-trusted-trader-of-the-year-2016-winner/
Since being nominated in 2015 we have worked very hard to get to the awards again and in the process we have been named Which? Trusted Trader of the month twice!
If you want to join in on the action, head to Facebook or Twitter and tell us why you think we should win using the hashtag #WhichAwards2016